Frequently Asked Questions

1. What does Refinedmanstyle sell?

Refinedmanstyle sells women’s clothing designed for everyday wear, comfort, and style.

2. Where is Refinedmanstyle located?

Refinedmanstyle is located at:
23 Yosemite Ln, Coram, NY 11727, United States

3. How can I contact customer support?

You can contact us by email at:
[email protected]
Our support hours are Monday – Friday, 8:00 AM – 5:00 PM EST.

4. What payment methods do you accept?

We accept PayPal, PayPal Pay Later for eligible customers, major credit cards, and debit cards.
Accepted cards may include Visa, Mastercard, American Express, Discover, and eligible debit cards. Payments may be processed securely through PayPal, Airwallex, or Stripe.

5. Is checkout secure?

Yes. Refinedmanstyle uses secure third-party payment providers to process payments. Sensitive payment information is handled through secure payment gateways and is not stored in full on our website servers.

6. What currency do you use?

All prices and transactions are listed in United States Dollars (USD).

7. How much does shipping cost?

8. How long does order processing take?

Our handling time is 1 business day.
Orders are processed Monday through Friday, excluding weekends and holidays.

9. What is your daily order cut-off time?

Our daily cut-off time is 5:00 PM EST, Monday through Friday.
Orders placed after 5:00 PM EST are treated as received on the next business day.

10. How long does delivery take?

11. Which carriers do you use?

12. Will I receive tracking information?

Yes. Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Please allow 24–48 hours for tracking updates to appear after the carrier receives the package.

13. Can I cancel my order?

You may request cancellation before the order has been processed, packed, or shipped.
To request cancellation, email:
[email protected]
Please include your order number and the email used at checkout.

14. Can I change my order after placing it?

15. Can I change my shipping address?

You may request an address change before shipment. Once the order has shipped, the shipping address cannot usually be changed.
Please contact us immediately at [email protected] if you notice an address error.

16. What is your return window?

17. Do you charge return or restocking fees?

No. Refinedmanstyle does not charge return fees or restocking fees.

18. How long do refunds take?

Approved refunds are processed within 12 days.
Refunds are issued to the original payment method whenever possible. Your bank or payment provider may require additional time to post the refund.

19. What condition must returned items be in?

Returned items should be unworn, unused, clean, undamaged, and returned with original tags, packaging, or included accessories when available.
Items showing signs of wear, washing, stains, odors, alteration, or damage after delivery may not be accepted.

20. What should I do if I receive a damaged, defective, or incorrect item?

Please contact us as soon as possible at:
[email protected]
Include your order number, clear photos of the item, packaging, shipping label, and a description of the issue. Our team will review the case and provide the next steps.

21. Do you offer exchanges?

Exchange availability depends on current inventory.
If you need a different size, color, or style, please contact us first. In some cases, returning the original item and placing a new order may be the fastest solution.

22. What if my package is delayed?

Carrier delays may happen due to weather, transportation disruptions, holidays, high shipping volume, or other events outside our control.
Please check your tracking information first. If your package appears unusually delayed, contact us at [email protected].

23. What if my package is lost?

If tracking suggests that your package may be lost, contact our support team with your order number and tracking details. We will review the situation and assist with the carrier investigation where possible.

24. What happens if my package is returned to sender?

A package may be returned due to an incomplete address, invalid address, failed delivery attempts, or refusal of delivery.
If your package is returned to sender, contact us at [email protected] so we can review available options.

25. Do you ship on weekends?

No. Orders are processed and shipped Monday through Friday only, excluding holidays.

26. Are taxes included in the product price?

Applicable taxes may be calculated at checkout based on your shipping destination and local requirements. Any tax amount will be shown before payment is completed.

27. Do you store my full payment card details?

No. Full payment card information is processed by secure third-party payment providers and is not stored in full on our website servers.

28. How do I unsubscribe from marketing emails?

You may unsubscribe from marketing emails by following the unsubscribe instructions included in the email, or by contacting us at [email protected].

29. Where can I read your full policies?

30. Who can I contact if I still need help?

Please contact our customer support team:
Refinedmanstyle
23 Yosemite Ln, Coram, NY 11727, United States
Email: [email protected]
Business Hours: Monday – Friday, 8:00 AM – 5:00 PM EST